Accessing Planning Tasks in FSM Results in Error - Unable to retrieve content. Additional Information for Remote Region Error #4. An authorization error occurred while invoking task TASK NAME of module code ORA_PLANNING (Doc ID 2243291.1)

Last updated on APRIL 22, 2017

Applies to:

Oracle Fusion Planning Central Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to access Planning Tasks in Functional Setup Manager to start Planning Central Configuration, the following error occurs:

Unable to retrieve content. Additional Information for Remote Region Error #4. An authorization error occurred while invoking task Manage Planning Source Systems of module code ORA_PLANNING. Contact your help desk.

The issue can be reproduced with the following steps:
1. Navigate to Setup and Maintenance
2. Select Value Chain Planning Tile
3. Select Setup
4. Attempt to access Planning Setup Task

Cause

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