Social Sourcing Default or Subsite does not Load, Renders Badly, or cannot be Edited in SiteBuilder (Doc ID 2243435.1)

Last updated on MARCH 13, 2017

Applies to:

Oracle Taleo Social Sourcing Cloud Service - Version 15A and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Default site or Sub-site in SiteBuilder will not fully resolve/render, renders with misaligned elements or images, runs slowly, or links, menu options, toggles, or elements/blocks cannot be clicked

EXPECTED BEHAVIOR
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Sites viewed from the front-end or in Edit mode in SiteBuilder should render and resolve quickly and as designed.  Elements and configuration options should actively respond to clicks.

STEPS
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The issue can be reproduced at will with the following steps:
1. Access Social Sourcing (TSS) application and log in as an Admin
2. Edit site from main menu in  Configurations-->SiteBuilder
3. Notice some elements are misaligned and links in the sidebar/menus can't be clicked


Changes

 Commonly adding custom elements, both Advanced CSS and Custom Blocks, or removing/editing them surfaces these symptoms/

Cause

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