Social Sourcing Default or Subsite does not Load, Renders Badly, or cannot be Edited in SiteBuilder

(Doc ID 2243435.1)

Last updated on MARCH 13, 2017

Applies to:

Oracle Taleo Social Sourcing Cloud Service - Version 15A and later
Information in this document applies to any platform.


Default site or Sub-site in SiteBuilder will not fully resolve/render, renders with misaligned elements or images, runs slowly, or links, menu options, toggles, or elements/blocks cannot be clicked

Sites viewed from the front-end or in Edit mode in SiteBuilder should render and resolve quickly and as designed.  Elements and configuration options should actively respond to clicks.

The issue can be reproduced at will with the following steps:
1. Access Social Sourcing (TSS) application and log in as an Admin
2. Edit site from main menu in  Configurations-->SiteBuilder
3. Notice some elements are misaligned and links in the sidebar/menus can't be clicked


 Commonly adding custom elements, both Advanced CSS and Custom Blocks, or removing/editing them surfaces these symptoms/


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms