Phases Added, And Completed Infomraiton Has Been Lost From Project - Instantis EnterpriseTrack (Doc ID 2243443.1)

Last updated on MARCH 20, 2017

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 8.7 and later
Instantis EnterpriseTrack - Version 8.7 and later
Information in this document applies to any platform.

Symptoms

Project was updated by Project Manager, Hours on the project have been lost by the updates.

STEPS
-----------------------
The issue can be reproduced at will with the following steps (Note these are specific to the environment configuration):

1. Clicked on "Manage Project Schedule"
2. Selected "Change Project Schedule"
3. In the Existing Project Schedule Selected <<Varies per enviornment >>
4. In the "New Project Schedule" selected "Project"
5. Saved

 

STEPS

TO ANALYZE ISSUE
-----------------------
1. Analyze an older copy of the environment for the historical Data. (If accessible, this is not a given)
2. Analyze a current copy of the environment
3. Review Changes through project Audit
4. Review differences in Timesheet for the project.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms