Import Mutliple Values Into Custom Account Type Field (Doc ID 2243476.1)

Last updated on MARCH 15, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
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Importing data into a multi-select FCL but only the first value is being imported

EXPECTED BEHAVIOR
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It is expected that both values would be saved and reflected in the UI

STEPS
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1. Login to Sales Cloud
2. Navigate to Setup and Maintenance > Task: Manage File Import Activities > Go to Task
3. Perform the account import

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the import with the desired data.

Cause

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