Fusion Global HR Error: The Person Header Is Empty Because No Record Was Found (Doc ID 2243605.1)

Last updated on JULY 23, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Global Human Resources in Saas Environment

When attempting to access 'Manage User Account' page, the following error occurs for one particular employee.


ERROR
-------
The person header is empty because no record was found.(PER-1530331)

STEPS
-------
The issue can be reproduced at will with the following steps:
1. Log into Fusion Applications.
2. Navigate to Person Management
3. Search for the employee.
4. From Manage Employment tab,navigate to Manage User Account and the error is triggered.




Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms