Fusion Global HR Error: The Person Header Is Empty Because No Record Was Found
(Doc ID 2243605.1)
Last updated on JULY 06, 2023
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.1.11.1.0 and laterOracle Fusion Time and Labor Cloud Service - Version 11.13.22.01.0 to 11.13.22.01.0 [Release 1.0]
Information in this document applies to any platform.
Symptoms
On : 11.1.11.1.0 version, Global Human Resources in Saas Environment
When attempting to access 'Manage User Account' page, the following error occurs for one particular employee.
ERROR
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The person header is empty because no record was found.(PER-1530331)
STEPS
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The issue can be reproduced at will with the following steps:
1. Log into Fusion Applications.
2. Navigate to Person Management
3. Search for the employee.
4. From Manage Employment tab,navigate to Manage User Account and the error is triggered.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |