Payments Stuck Incorrectly: Payable Document in use by payment file

(Doc ID 2243625.1)

Last updated on OCTOBER 21, 2017

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

We have a payment process request from bank account "0042 - Operating" in ready for printing status. However when we try to process payment from '0085-Managers" bank account it is not allowing to process the payment saying that the "0042 - Operating" payment is in process.

We expect that system restricts for recording a payment from a bank account if there are payments from the SAME bank account pending to be printed. In this case system restricts the payment from 0085-Managers bank account as printing is pending from 0042 - Operating bank account.

Want to know, is that intended functionality or not? If not what could be the reason for the error?

Cause

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