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Survivorship Rules with Multiple Source Systems (Doc ID 2243976.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Customer Data Management Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Data Quality, Customer Hub

ACTUAL BEHAVIOR
---------------
Survivorship Rules did not work as expected in some cases where attributes from first source system (import includes custom attributes) were not transferred into survivor from second source system (import includes only standard attributes).

EXPECTED BEHAVIOR
-----------------------
Expecting that the survivorship rules would work in all cases

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Import data from first source system and second source system
2. Merge the records (second source system is survivor)
3. The attributes from first source system did not get transferred to the survivor.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, not getting expected results in all cases.

Cause

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In this Document
Symptoms
Cause
Solution
References


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