Survivorship Rules with Multiple Source Systems

(Doc ID 2243976.1)

Last updated on MARCH 23, 2017

Applies to:

Oracle Customer Data Management Cloud Service - Version and later
Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Data Quality, Customer Hub

Survivorship Rules did not work as expected in some cases where attributes from first source system (import includes custom attributes) were not transferred into survivor from second source system (import includes only standard attributes).

Expecting that the survivorship rules would work in all cases

The issue can be reproduced at will with the following steps:
1. Import data from first source system and second source system
2. Merge the records (second source system is survivor)
3. The attributes from first source system did not get transferred to the survivor.

The issue has the following business impact:
Due to this issue, not getting expected results in all cases.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms