FBDI Import Sales Order With Non-English Characters (Doc ID 2244197.1)

Last updated on MARCH 15, 2017

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms


When attempting to import sales orders with FBDI the following error occurs:

ERROR
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Import sales order errors Order XXXX will not be imported due to the following error: A cross-referenced value was not found for attribute UNIT_OF_MEASURE in source system OPS..

STEPS
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The issue can be reproduced at will with the following steps:

1. Create FBDI with Chinese characters in UOM fields (**Ordered UOM or **Ordered UOM Code)
2. Navigate to the Scheduled Processes UI (under Tools).
3. Click on Schedule New Process and select 'Import Sales Orders'.
4. Enter the appropriate parameter(s) and submit.
5. Error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import sales orders.

Cause

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