403 Error when Accessing CPQ Cloud via SSO in Internet Explorer 11 (Doc ID 2244397.1)

Last updated on APRIL 06, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2016 R2 Update 1 and later
Information in this document applies to any platform.

Symptoms

When attempting to log into CPQ Cloud with Single Sign On in Internet Explorer 11, the user is redirected to a 403 Forbidden screen instead of the CPQ Cloud home page.

No errors are recorded in the CPQ Cloud error logs.

Changes

This issue occurs when the site is upgraded to 2016 R2 Update 1 or 2016 R2 Update 2.

Cause

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