Opportunity tabs are not accessible after lead conversion (Doc ID 2244425.1)

Last updated on MARCH 18, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Opportunity tabs are non responsive after lead conversion. You have to log out and log back in.

EXPECTED BEHAVIOR
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All tabs should be accessible after lead conversion


STEPS
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The issue can be reproduced with the following steps:

1) Create a lead and convert it to opportunity>> Save and close
2) Edit opportunity>> Field does not display correct values

BUSINESS IMPACT
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The issue has the following business impact:
Sales cannot directly edit the opportunity from opportunity page. They have to logout and log back in.

Cause

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