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Fusion Benefits : Benefits For Terminated Employees are Still Active (Doc ID 2244520.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Benefits - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Benefits For Term Employees still Active

Our term employees' benefits are still active even after the Termination Life Event was processed.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Term Employee in system
2. Process Term event
3. Coverage does not terminate


Cause

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In this Document
Symptoms
Cause
Solution
References


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