Import Employee Resource (Users) throws Error Invalid value for PERSON_ID. Enter PERSON_ID value from HRC_LOADER_BATCH_LINES

(Doc ID 2244641.1)

Last updated on MARCH 19, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version to [Release 1.0]
Information in this document applies to any platform.


On : version, Oracle Sales Cloud - Manage File Import

File Based Import - Employee Resource > When attempting to load new users in CRM the following errors occurs.

Several users have the a certain Manager ex. but during Import his address email cannot be found according to the error message. If you check in UI the user already exists in the system with this email address.

"Invalid value for PERSON_ID. Enter PERSON_ID value from HRC_LOADER_BATCH_LINES"

"You must enter a valid value for the Did not find Manager with email address field."

The issue can be reproduced at will with the following steps:
1.Load the users
2. check the log file

The issue has the following business impact:
Due to this issue, users cannot be imported to OSC


 Manager user was Imported with another File Import job.


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