Import Employee Resource (Users) throws Error Invalid value for PERSON_ID. Enter PERSON_ID value from HRC_LOADER_BATCH_LINES

(Doc ID 2244641.1)

Last updated on MARCH 19, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Oracle Sales Cloud - Manage File Import

File Based Import - Employee Resource > When attempting to load new users in CRM the following errors occurs.

ERROR
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Several users have the a certain Manager ex. test@test.com but during Import his address email test@test.com cannot be found according to the error message. If you check in UI the user already exists in the system with this email address.

"Invalid value for PERSON_ID. Enter PERSON_ID value from HRC_LOADER_BATCH_LINES"

"You must enter a valid value for the Did not find Manager with email address test@test.com field."


STEPS
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The issue can be reproduced at will with the following steps:
1.Load the users
2. check the log file


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot be imported to OSC

Changes

 Manager user was Imported with another File Import job.

Cause

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