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FAQ On Analytics Capabilities In CX Enterprise Mobile App (Doc ID 2244742.1)

Last updated on DECEMBER 01, 2019

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.1.11.1.0 to 11.13.19.01.0 [Release 1.0]
Information in this document applies to any platform.

Purpose

This is a compilation of customer questions for upcoming Oracle Sales Cloud CX Enterprise Mobile app, specifically for Analytics. New Enterprise Mobile App will be available in one of the update bundles of Rel 12.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 On : 11.1.11.1.0 version, Mobile Sales App

Q. If customer has an on-site implementation of OBIEE, which they currently display via IFrame in the CRM. Will the new app allow customer to display custom OSC BI reporting. Will it also be possible to display the onsite OBIEE reporting in the mobile app, as is possible in Simplified UI?
 
Q: Currently in Oracle Sales Cloud Mobile (Classic app), action link from one custom BI report to another report is not working. Will this be supported in Enterprise Mobile app? These are custom reports created in Sales Cloud, not external OBIEE.
 
Q: Is Deep linking supported i.e. From BI Report, if user clicks on name of account , it is expected that account details will open, is this supported in enterprise app?


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