Unable To Access Supply Orchestration Work Area (Doc ID 2244961.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
***KM Review - Aug 2017 - Checked for Relevance***

Symptoms

An error is reported when user attempts to access the - Supply Orchestration Work Area

The user has confirm that they have been assigned the following roles:

Global Order Promising Administrator
Supply Chain Application Administrator
Supply Chain Integration Specialist
Supply Chain Operations Manager
Supply Chain Planning Applications Adminstrator

Error 401--Unauthorized
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.4.2 401 Unauthorized

The request requires user authentication. The response MUST include a WWW-Authenticate header field (section 14.46) containing a challenge applicable to the requested resource. The client MAY repeat the request with a suitable Authorization header field (section 14.8). If the request already included Authorization credentials, then the 401 response indicates that authorization has been refused for those credentials. If the 401 response contains the same challenge as the prior response, and the user agent has already attempted authentication at least once, then the user SHOULD be presented the entity that was given in the response, since that entity MAY include relevant diagnostic information. HTTP access authentication is explained in section 11.

The issue can be reproduced by executing the following steps:

1. From the Fusion Home page, navigate to - Supply Orchestration

Cause

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