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Fusion Global HR: User Unable To Add Emergency Contact Details, fields are not editable (Doc ID 2245138.1)

Last updated on JANUARY 01, 2018

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Global Human Resources

ACTUAL BEHAVIOR
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All users are unable to update their Emergency Contact Details (under Personal Information UI).
When user clicks to add a new contact, the First Name and Last Name fields are non-editable.

EXPECTED BEHAVIOR
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Expect to create contact details

STEPS
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The issue can be reproduced at will with the following steps:
1. About Me > Personal Information > Edit > Contacts
2. Click + to create contact
3. Name fields are greyed out

Cause

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