My Oracle Support Banner

Fusion Global HR: User Unable To Add Emergency Contact Details, fields are not editable (Doc ID 2245138.1)

Last updated on JANUARY 01, 2018

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Global Human Resources

ACTUAL BEHAVIOR
---------------
All users are unable to update their Emergency Contact Details (under Personal Information UI).
When user clicks to add a new contact, the First Name and Last Name fields are non-editable.

EXPECTED BEHAVIOR
-----------------------
Expect to create contact details

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. About Me > Personal Information > Edit > Contacts
2. Click + to create contact
3. Name fields are greyed out

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.