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Can't Apply Receipt to Transactions for a Different Customer (Doc ID 2245248.1)

Last updated on JANUARY 30, 2024

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Can't apply receipt to transactions for a different customer despite having setting of "Allow Payment of Unrelated Transactions" enabled.

EXPECTED BEHAVIOR
-----------------------
Should be able to apply receipt to transactions for a different customer if "Allow Payment of Unrelated Transactions" in enabled.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Receivables
2. Accounts Receivable
3. Query receipt
4. Click Add Application button

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot apply receipts to transaction for different customer

Cause

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In this Document
Symptoms
Cause
Solution


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