Cost Sheet Template Not Opening, Cloud Environment Becomes Inaccessible (Doc ID 2245315.1)

Last updated on APRIL 13, 2017

Applies to:

Primavera Unifier Cloud Service - Version 17.2 and later
Information in this document applies to any platform.

Symptoms

In a Unifier Cloud Environment, a Cost Sheet Template would not open and could not be edited.
After attempting to access and edit the Cost Sheet in the template, the session was closed and the attempt was made to log back into the environment and the following error was seen during login:

The system could not process your request.
Logging in again my help in some cases

Contact your System Administrator if you are still having problems.

Cause

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