Active Employees Expense Reports are being Rejected With Audit Reason "Inactive Employee" or EXPENSE_BEFORE_HIRE_DATE (Doc ID 2245889.1)

Last updated on MAY 18, 2023

Applies to:

Symptoms

On :  11.1.11.1.0 version, Manage Expenses-Approve Expense Report

The Expense Reports (ER) number is generated in strange format, e.g.: 0005494705.1, 0005798372.1.
The audit reason is for above ERs is "Inactive Employee" even though the employees are active employees.

 or

When attempting to audit and process reimbursement for employees when viewing the Review Rejected Expense Reports and Cash Advances
the following error occurs.
EXPENSE_BEFORE_HIRE_DATE

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Review Expense Reports queue.
2. See that there are two ERs that have Expense Report number with a decimal point, e.g.: 0005494705.1, 0005798372.1.
3. See that the audit reason is for above ERs is "Inactive Employee" even though the employees are active employees.

or

Review

Review Rejected Expense Reports and Cash Advances - see EXPENSE_BEFORE_HIRE_DATE error.

Changes

 Employee records have been updated with new assignments

Cause

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