Unable to Add Users to Unifier Through OIM, Unable to Delete Users In OIM (Doc ID 2245913.1)

Last updated on MARCH 20, 2017

Applies to:

Primavera Unifier Cloud Service - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

In this case the customer was trying to Add a user to Unifier through OIM, and then Delete a user in OIM so that they could be re-added. The users were showing in OIM but not in Unifier.

  1. Unable to provision a user to Unifier in OIM. They show in OIM but not in Unifier.
  2. Unable to Remove a user in OIM: unassigning Application Access failed : PrimaveraunifierProd due to Error while deleting user : Revoking Application Access failed for use

Cause

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