Manage Personal Payment Method Screen Is Greyed Out
(Doc ID 2246166.1)
Last updated on SEPTEMBER 28, 2020
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.07.0 and laterOracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
Symptoms
On : 11.1.11.1.0 version, Global Payroll
ACTUAL BEHAVIOR
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When attempting to create a personal payment method, the screen is greyed out and we are not able to add PPM.
EXPECTED BEHAVIOR
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Should be able to add PPM.
STEPS
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The issue can be reproduced at will with the following steps:
1. Manage Personal Payment Methods
2. Add
Due to this issue, users cannot add PPM for employee, therefore unable to complete Direct Deposit information.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |