Manage Personal Payment Method Screen Is Greyed Out (Doc ID 2246166.1)

Last updated on APRIL 20, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Global Payroll

ACTUAL BEHAVIOR
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When attempting to create a personal payment method, the screen is greyed out and we are not able to add PPM.

EXPECTED BEHAVIOR
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Should be able to add PPM.

STEPS
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The issue can be reproduced at will with the following steps:
1. Manage Personal Payment Methods
2. Add

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot add PPM for employee, therefore unable to complete Direct Deposit information.

Cause

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