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Unable To Upload Customers - CUSTOMER_CLASS_CODE Error (Doc ID 2246174.1)

Last updated on AUGUST 02, 2022

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Customer Data

When attempting to Upload Customers,
the following error occurs.

ERROR
-----------------------
HZ_API_INVALID_LOOKUP CUSTOMER_CLASS_CODE CUSTOMER CLASS


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Populate UploadCustomersTemplate
2. Upload template

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload customers.

Cause

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In this Document
Symptoms
Cause
Solution


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