Primary Phone And Primary Email Are Not Synced To Outlook. (Doc ID 2246213.1)

Last updated on MARCH 23, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

When we add contact in Account and run synchronization process, the value of 'contact phone' and 'contact email' are not visible in 'Primary phone' and 'Primary email' respectively in Outlook.
 

Solution

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