My Oracle Support Banner

Primary Phone And Primary Email Are Not Synced To Outlook. (Doc ID 2246213.1)

Last updated on MARCH 23, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


When we add contact in Account and run synchronization process, the value of 'contact phone' and 'contact email' are not visible in 'Primary phone' and 'Primary email' respectively in Outlook.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.