Payroll To Be Processed Matching The Accounting Period Close - Not Picking All Employees (Doc ID 2246669.1)

Last updated on APRIL 20, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Payroll is being processed for every Calendar month (e.g. 01-Jan-2017 to 31-Jan-2017), however the accounting periods are slightly different (e.g. Period 1 - 27-Dec-2016 to 26-Jan-2016, Period 2 - 27-Jan-2017 to 25-Feb-2017 etc).
In our case we are processing payroll, and transferring to SLA and Creating accounting entries. The Accounts are created only when we process it for 31-Jan-2017.
This Accounting periods have to be manually adjusted in Finance. However this solution is not acceptable. We are trying to find a possible work around.

We did the following test cases as workarounds to address this case.
(1) Processed payroll with Period_end_date as 26-Jan-2017, and date_earned as 31-Jan-2017. This one picks the correct accounting and posts in proper accounting period
(2) However, this process fails if there is a retro process is present, and it does not process those employee records 

Advise, if this is possible to process matching to accounting dates (in earlier dates 26-Jan-2017) in a supported way of operation.

EXPECTED BEHAVIOR
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Payroll to be processed matching the Accounting Period close

STEPS
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The issue can be reproduced at will with the following steps:
1) Payroll Flow is submitted with Process_end_date as 26th (Matching accounting date), and Date_earned as 31st (Matching payroll period)
2) After Payroll Process, accounting is getting created properly [Note: Processed for 2 months, and account posting is t is working correct]
3) It fails in 1 case. When Payroll is processed in the same way for employee who has a retro entry, Payroll process is not picking those employees.

BUSINESS IMPACT
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The issue has the following business impact:

The current month payroll has to be completed within next 2 days, and employees to be paid on 25th of the month.
Payroll posting for the current month has to be created in proper accounting period.

Cause

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