Unable to Access Storage Packs as Service Instance is Locked (Doc ID 2246834.1)

Last updated on MARCH 28, 2017

Applies to:

Oracle Documents Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

The service instance cannot modify the number of the Storage Packs because it is locked due to an Overage in Storage Packs. Due to this issue, users cannot access storage due to overage.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms