Unable To Sign Into ARCS Instance with Identity Domain Administrator (Doc ID 2246941.1)

Last updated on MARCH 23, 2017

Applies to:

Oracle Account Reconciliation Cloud Service - Version 16.03.53 and later
Information in this document applies to any platform.

Symptoms

When trying to sign in with Identity Domain Administrator to myservices oracle cloud,  getting an Error:

"The Information you entered is incorrect. If you've forgotten  your password, click can't access your account." 

If trying to reset password, still not able to login.

Cause

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