Channel Account Manager Is Not Able To Submit The Enrollment (Doc ID 2247297.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Sales - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Partner Management

ACTUAL BEHAVIOR
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CAM is not able to Submit the Enrollment

Observed that a CAM is not able to submit the enrollment request. As per the link shared by oracle CAM should be the one who submit the enrollment & Channel operations manager approve the enrollment. Unable to submit the Enrollment using CAM login both R11 & R12 environment.
http://download.oracle.com/ocomdocs/global/fusion_r11/sales/Partner_Program_Management/index.html

Cause

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