Event Code: RAIIS-3224-4 When Leveling Resources (Doc ID 2247561.1)

Last updated on MARCH 27, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.3.0 to 16.2.4.0 [Release 16.2]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.3.0 to 16.2.4.0 [Release 16.2]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.1 to 17.3 [Release 17.1 to 17.3]
Information in this document applies to any platform.

Symptoms

When attempting to level resources, the following error occurs.

ERROR
-----------------------
Event Code: RAIIS-3224-4
Description: TCRateArray.Insert: Invalid StartTime in CurElement

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into P6.
  2. Open a project.
  3. Level resources.
  4. Error is seen.

Cause

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