Deliverability: Noticing Significant Decrease in Open Rates, Spam Folder Placement Issue Suspected
(Doc ID 2247850.1)
Last updated on MARCH 01, 2020
Applies to:Oracle Responsys Marketing Platform Cloud Service - Version 5X to 6X [Release 5x to 6x]
Information in this document applies to any platform.
Senders will often utilize a third party service that gives insight into inbox placement rates based on seed addresses and panel data. Another way to monitor for spam folder placement/bulking issues is to analyze how your open rates trend over time.
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