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Importing Pre-Mapped Data Causes Closed Reconciliations To Re-Open And Subsystem Balances To Be Reset To 0 In Account Reconciliation Cloud Service (ARCS) (Doc ID 2248564.1)

Last updated on JULY 18, 2018

Applies to:

Oracle Account Reconciliation Cloud Service - Version 16.03.53 and later
Information in this document applies to any platform.

Symptoms

You're performing an import of pre-mapped balances via a .csv file. Once the import is complete, other reconciliations (unrelated to the import) which were Closed are now set to Open With Preparer. And subsystem balances are being set back to 0 for other reconciliations unrelated to the import.

Cause

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