Unable to Log in Using ccdebug Tool (Doc ID 2248607.1)

Last updated on MARCH 27, 2017

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Unable to log into the ccdebug tool with using Admin account credential.

Reproducible Steps
1. Go to https://<admin_server>/ccdebug/
2. Under login, enter username and password.
3. Press login. --> The following error message appears

 

Cause

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