Summarization Job Gets Stuck With Status Delegated/Pending While Job Service Threads Are Idle (Doc ID 2248618.1)

Last updated on APRIL 07, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3.8.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3.8.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to run scheduled summarize jobs, the jobs get stuck in a "Delegated" status with the corresponding child jobs getting stuck in a "Pending" status, even while job service threads are idle.


STEPS TO DUPLICATE
-----------------------
The issue can be reproduced at will with the following steps:
1. Run scheduled summarize jobs in separate process (p6services.jar) with Oracle DB cluster.

Cause

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