Invalid File Format Error when Starting an Import Activity (MKT-285045) (Doc ID 2248704.1)

Last updated on MARCH 28, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Setup and Maintenance > Manage File Import Activities > Create Import Activity for Object Account
When trying to upload the csv file for Account Object we get error like "file format is not correct"

ERROR
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Mapping cannot be created because the import file is an invalid format. Verify the file location and name and try again. (MKT-285045)
Valid formats include XML and text.

STEPS
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The issue can be reproduced at will with the following steps:
1. Setup and Maintenance > Manage File Import Activities
2. Create Import Activity for Object Account
3. Try to upload input file and proceed with next steps required by import process

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot proceed with testing account imports.

Cause

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