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Unable To View Project Lists Instantis EnterpriseTrack (Doc ID 2248915.1)

Last updated on JUNE 12, 2018

Applies to:

Instantis EnterpriseTrack - Version 8.7 to 15.2.0.0 [Release 8.7 to 15.2]
Instantis EnterpriseTrack Cloud Service - Version 8.7 to 15.2.0.0 [Release 8.7 to 15.2]
Information in this document applies to any platform.

Symptoms

Projects listing page is not displaying any projects.

STEPS to verify issue:
-----------------------

  1. Login as user with permission to view projects
  2. Navigate to project listing page
  3. Notice projects do not display
NOTE: For some environments the use of Mozilla Firefox will allow the projects to accurately display on the Project Listing Page.

Cause

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