SSO and Password Authentication Unable to Access Instantis EnterpriseTrack
(Doc ID 2249070.1)
Last updated on SEPTEMBER 05, 2019
Applies to:
Instantis EnterpriseTrack Cloud Service - Version 8.7 and laterInstantis EnterpriseTrack - Version 8.7 and later
Information in this document applies to any platform.
Symptoms
- When attempting to Login with SSO, some users are obtaining the message the following error occurs.
Your connection is not secure
The owner of primavera-et-<>.oracleindustry.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.
- When attempting to SSO and Password, the following error occurs, intermittently:
"This page can't be displayed"
Make sure the web address https://<>.oracleindustry.com:10411 is correct.
Look for the page with your search engine
Refresh the page in a few minutes
STEPS to Verify
------------------
1. Click on URL for the environment
2. Enter the SSO credentials for the environment, if applicable, or enter the accurate LoginID and Password.
3. Error appears
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| Oracle Hosted Environments: |
| Self Hosted Environments: |