My Oracle Support Banner

Error In Full Payment Submission (FPS) (Doc ID 2249384.1)

Last updated on OCTOBER 22, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
--------------
While running Run Full Payment Submission for Tax Year Ending April 2017 process for the first time in the system it is going into error.


ERROR
-----------------------
"Name HRX_GBPPR_NSI_MISSING_STRT_DEC
Token1 Lisa Carter
Token2 300000006366382
Token3 null
You must enter a value for either a starter declaration or pension information for new starter employee XXXXX and HMRC Payroll ID 300000006366382.
Name PAY_PAYPROC_UNKNOWN_ERR
Token1 null
Token2 null
Token3 null

Name HR_6881_HRPROC_ORA_ERR
Token1 ReportUtil.CallXMLProc
Token2 ORA-20001: You must enter a value for either a starter declaration or pension information for new starter employee XXXXX and HMRC Payroll ID 300000006366382.
ORA-06512: at "FUSION.HRX_GB_FPS_ARCH", line 307
ORA-06512: at line 1
ORA-06512: at "SYS.DBMS_SQL", line 1825
ORA-06512: at "FUSION.PAY_REPORT_PROCESS", line 2001
ORA-06512: at line 1

Name HRX_GBPPR_EAOR_CHAR4_ERR
Token1 020 7149 6703
Token2 null
Token3 null
Fourth character of employer accounts office reference YYYYYYYYY must be the letter P.
Name PAY_PAYPROC_UNKNOWN_ERR
Token1 null
Token2 null
Token3 null
A system error occurred during processing.
Name HR_6881_HRPROC_ORA_ERR "

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Full Payment Submission for Tax Year Ending April 2017;
2. Process it is going into error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact
Customer not able to run Full Payment Submission for Tax Year Ending April 2017 process without erroring out.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.