Error In Full Payment Submission (FPS) (Doc ID 2249384.1)

Last updated on APRIL 20, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
--------------
While running Run Full Payment Submission for Tax Year Ending April 2017 process for the first time in the system it is going into error.


ERROR
-----------------------
"Name HRX_GBPPR_NSI_MISSING_STRT_DEC
Token1 Lisa Carter
Token2 300000006366382
Token3 null
You must enter a value for either a starter declaration or pension information for new starter employee XXXXX and HMRC Payroll ID 300000006366382.
Name PAY_PAYPROC_UNKNOWN_ERR
Token1 null
Token2 null
Token3 null

Name HR_6881_HRPROC_ORA_ERR
Token1 ReportUtil.CallXMLProc
Token2 ORA-20001: You must enter a value for either a starter declaration or pension information for new starter employee XXXXX and HMRC Payroll ID 300000006366382.
ORA-06512: at "FUSION.HRX_GB_FPS_ARCH", line 307
ORA-06512: at line 1
ORA-06512: at "SYS.DBMS_SQL", line 1825
ORA-06512: at "FUSION.PAY_REPORT_PROCESS", line 2001
ORA-06512: at line 1

Name HRX_GBPPR_EAOR_CHAR4_ERR
Token1 020 7149 6703
Token2 null
Token3 null
Fourth character of employer accounts office reference YYYYYYYYY must be the letter P.
Name PAY_PAYPROC_UNKNOWN_ERR
Token1 null
Token2 null
Token3 null
A system error occurred during processing.
Name HR_6881_HRPROC_ORA_ERR "

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Full Payment Submission for Tax Year Ending April 2017;
2. Process it is going into error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact
Customer not able to run Full Payment Submission for Tax Year Ending April 2017 process without erroring out.

Cause

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