Update Standard Account Field PrimaryFormattedPhoneNumber

(Doc ID 2249523.1)

Last updated on APRIL 04, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


Client wants all Roles to be able to enter & update the std Acct field PrimaryFormattedPhoneNumber

I attempted to make the change by:
creating a sandbox in the STAGE environment
activating the sandbox
Customize pages
go to account details page
click on select
edit component
remove read only check box
publish active sandbox

However, this approach did not work.
What is the correct approach required in order to make this change?


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