Import Diagnostic Files Not Displaying (Doc ID 2249535.1)

Last updated on MARCH 29, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Activity Management

ACTUAL BEHAVIOR
---------------
As part of the trouble shooting process, the Exception files and Log files are very useful. These files are no longer visible, or seem to be cut-off.

EXPECTED BEHAVIOR
-----------------------
It is expected that the exception and log files would still be visible

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to import activities
2. Click on the status of a specific import
3. See that the link for the exception or log files looks like it is either missing or cut-off.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot self diagnose the import issues by looking in the diagnostic files / logs.

Cause

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