Opportunity and Activity Creation Date in Different Timezones (Doc ID 2250402.1)

Last updated on APRIL 17, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

User's  have an example where an Opportunity was showing a created date = 2/14/2017, but the auto-generated Activities show a created date/time of 2/13/17 6:28 PM. It appears that the Opportunity Created Date is in UTC time.  There is currently a six hours difference between UTC and CST. 

 
Users are expecting everything should be in the CST time zone.

 
The issue can be reproduced at will with the following steps:
1. Create an opportunity and review the different  creation dates in the activity and opportunity UI .

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms