Cannot Access Oracle Sales Cloud Application - Getting Frequent Timeout (Doc ID 2250746.1)

Last updated on APRIL 17, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Performance

Cannot access Oracle Sales Cloud application

ERROR
-----------------------
'The Oracle Cloud environment is currently unavailable'

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access OSC application

Cause

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