Unable to Follow a User, Follow button does not work. (Doc ID 2251165.1)

Last updated on APRIL 04, 2017

Applies to:

Oracle Documents Cloud Service - Version N/A to 14.1.0.0.0
Information in this document applies to any platform.

Symptoms

Users are finding that the "Follow" button does not work on Content and Experience or OSN page. Once the button is selected, nothing happens.  Users are expecting that if they select a user and elect to 'Follow' them, the user will appear in the 'People' tab on the left-hand side of the WebUI beneath Documents and Conversations.

For more information, please see: http://docs.oracle.com/en/cloud/paas/content-cloud/user/how-do-i-follow-and-unfollow-people.html

Cause

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