My Oracle Support Banner

Partner User Receives Error when Logging into CPQ Cloud via SSO [User cannot login via Single Sign-On] (Doc ID 2251285.1)

Last updated on AUGUST 06, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

When a partner user logins into CPQ Cloud using SSO they receive the following error:

User cannot login via Single Sign-On

The user is correctly set up within the Partner Organization and is Enabled for SSO.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.