Fusion Payroll : Employees are not able to view the Payslip
Last updated on APRIL 04, 2017
Applies to:Oracle Fusion Global Payroll Cloud Service - Version 220.127.116.11.0 and later
Oracle Fusion Global Payroll - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
Employees are not able to view the Payslips even though the Payslip Process was completed Successfully.
When attempting to to view the employee payslip through both 'Personal Information-> payroll' as well as through 'My Portrait->View Payslip' the following error occurs.
'My Portrait->View Payslip'
The attachment information cannot be retrieved.
>Personal Information >Payslips
Adobe Reader message: File does not begin with '%PDF-'.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms