[Benefits] Employee Did Not Receive A Notification For The Pending Action Item

(Doc ID 2251659.1)

Last updated on MAY 19, 2017

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

Benefits] Employee did not receive a notification for the Pending action item

Client configuring benefits enrollment and the employee has a pending action item to provide a certification life marriage certificate. But the employee did not receive a notification.

But on the Benefits document for implementation it said that:
Scenario
When a participant enrolls in the Employee Plus 1 option, the participant must designate a dependent and provide the relevant certificate, such as marriage or birth.
• The participant receives a reminder about the pending certificate.

What is the Oracle solution on this? Is there something that we need to configure?
 

Solution

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