[Benefits] Employee Did Not Receive A Notification For The Pending Action Item
(Doc ID 2251659.1)
Last updated on MAY 19, 2017
Applies to:Oracle Fusion Benefits Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
Benefits] Employee did not receive a notification for the Pending action item
Client configuring benefits enrollment and the employee has a pending action item to provide a certification life marriage certificate. But the employee did not receive a notification.
But on the Benefits document for implementation it said that:
When a participant enrolls in the Employee Plus 1 option, the participant must designate a dependent and provide the relevant certificate, such as marriage or birth.
• The participant receives a reminder about the pending certificate.
What is the Oracle solution on this? Is there something that we need to configure?
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