Unable To Query Account Service - JBO-27122 (Doc ID 2251666.1)

Last updated on APRIL 12, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

Unable to query Account service

FindAccount service call returns bad response. See attached request and responses

ERROR
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JBO-56012: SQLException from preparing or executing sql statement with original Jbo error code JBO-27122. Please contact service provider on details.

STEPS
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The issue can be reproduced at will with the following steps:
1. Make a WS call in Account service using FindAccount method.
2. Keep the fetchsize > 374
3. Receive the error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot query account with defined fetchsize.

Cause

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