Significant Decrease In Proactive Chat Offers And Increase In Logged Errors
(Doc ID 2251739.1)
Last updated on APRIL 04, 2017
Applies to:Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.
Customer reported the following issues:
1. increased in errors logged by Rule=US_WWW_Login_Error, ID
2. decrease in the number of Chat invites displayed on the page where Rule=US_WWW_Login_Error, ID is triggered
Rule modified to add logging of errors and Maximum Number of Invites set to '2'.
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