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True Up Not Working (Doc ID 2251917.1)

Last updated on MARCH 29, 2019

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Calculation

ACTUAL BEHAVIOR
---------------
In calculating commissions for the quarters, the commission calculated for the previous quarter is not subtracted resulting in incorrect commission for the next quarter.

EXPECTED BEHAVIOR
-----------------------
Commission should generated accurately.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup plan component
Navigator > Compensation Plans > Manage Plan Components > Incentive Formula
Payout Frequency = Quarter
True up = checked
Reset Interval = Annual
2. Add plan component to compensation plan and assign to participant
3. Create transactions
4. Run calculation and check commission

Cause

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In this Document
Symptoms
Cause
Solution
References


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