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Error: The Application and Database Versions Do Not Match. The Current Database Version Is Blank in the Message (Doc ID 2252015.1)

Last updated on DECEMBER 04, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version and later
Primavera P6 Enterprise Project Portfolio Management - Version to [Release 16.2]
Information in this document applies to any platform.


When attempting to login to P6 Professional application, using P6ProCloudConnect Driver, the following error intermittently occurs:


The application and database versions do not match.
Click Exit to close the application.

  Primavera P6 Professional R16.1
  Expected database version:
  Current database version: --> NOTE: This is BLANK.


The issue can be reproduced at will with the following steps:
1. Launch P6 Pro client and enter the credentials;
2. Click OK button to login;
3. Issue occurs.


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