Error: The Application and Database Versions Do Not Match. The Current Database Version Is Blank in the Message
(Doc ID 2252015.1)
Last updated on DECEMBER 04, 2018
Applies to:
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.1.2.3 and laterPrimavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 to 16.2.0.0 [Release 16.2]
Information in this document applies to any platform.
Symptoms
When attempting to login to P6 Professional application, using P6ProCloudConnect Driver, the following error intermittently occurs:
ERROR
The application and database versions do not match.
Click Exit to close the application.
Primavera P6 Professional R16.1
Expected database version:
PMDB,1610.0001.0001
Current database version: --> NOTE: This is BLANK.
STEPS
The issue can be reproduced at will with the following steps:
1. Launch P6 Pro client and enter the credentials;
2. Click OK button to login;
3. Issue occurs.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |