Unable To Download Logs (Doc ID 2252094.1)

Last updated on AUGUST 09, 2017

Applies to:

Integration Cloud Service - Version 16.4.1 and later
Information in this document applies to any platform.

Symptoms

On ICS 17.1.3

Unable to download logs. The below exception is seen:

Internal server error occurred. [Cause: ICS-10956]
ICS-10956: An error occurred while retrieving the monitoring data.
java.lang.SecurityException: MBean operation access denied. MBean: oracle.logging:type=LogConfig,ServerName=ics_server2 Operation: setLoggerLevel(java.lang.String, java.lang.String) Detail: Access denied. Required roles: Admin, executing subject: principals=[testUser, dev.IntegrationServiceAdmin, qa.IntegrationServiceAdmin]
MBean operation access denied. MBean: oracle.logging:type=LogConfig,ServerName=ics_server2 Operation: setLoggerLevel(java.lang.String, java.lang.String) Detail: Access denied. Required roles: Admin, executing subject: principals=[testUser, dev.IntegrationServiceAdmin, qa.IntegrationServiceAdmin]
Access denied. Required roles: Admin, executing subject: principals=[testUser, dev.IntegrationServiceAdmin, qa.IntegrationServiceAdmin]

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms