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Unable To Download Logs until version 17.2.3 (Doc ID 2252094.1)

Last updated on AUGUST 02, 2018

Applies to:

Integration Cloud Service - Version 16.4.1 and later
Autonomous Integration Cloud - Version 18.2.5 and later
Information in this document applies to any platform.

Symptoms

Unable to download logs. The below exception is seen:

Internal server error occurred. [Cause: ICS-10956]
ICS-10956: An error occurred while retrieving the monitoring data.
java.lang.SecurityException: MBean operation access denied. MBean: oracle.logging:type=LogConfig,ServerName=ics_server2 Operation: setLoggerLevel(java.lang.String, java.lang.String) Detail: Access denied. Required roles: Admin, executing subject: principals=[testUser, dev.IntegrationServiceAdmin, qa.IntegrationServiceAdmin]
MBean operation access denied. MBean: oracle.logging:type=LogConfig,ServerName=ics_server2 Operation: setLoggerLevel(java.lang.String, java.lang.String) Detail: Access denied. Required roles: Admin, executing subject: principals=[testUser, dev.IntegrationServiceAdmin, qa.IntegrationServiceAdmin]
Access denied. Required roles: Admin, executing subject: principals=[testUser, dev.IntegrationServiceAdmin, qa.IntegrationServiceAdmin]

 

Changes

 

Cause

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