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Unable To Download Logs until version 17.2.3 (Doc ID 2252094.1)

Last updated on JUNE 13, 2019

Applies to:

Integration Cloud Service - Version 16.4.1 and later
Oracle Integration-OIC - Version 18.2.5 and later
Information in this document applies to any platform.

Symptoms

This knowledge article reflects updated product names. Oracle Integration (OIC) was formerly known as Autonomous Oracle Integration Cloud (AOIC, A-OIC, AIC, OAIC,OIC, OAC). Please see KM document for the full list of recently renamed PaaS services.

Unable to download logs. The below exception is seen:

Internal server error occurred. [Cause: ICS-10956]
ICS-10956: An error occurred while retrieving the monitoring data.
java.lang.SecurityException: MBean operation access denied. MBean: oracle.logging:type=LogConfig,ServerName=ics_server2 Operation: setLoggerLevel(java.lang.String, java.lang.String) Detail: Access denied. Required roles: Admin, executing subject: principals=[testUser, dev.IntegrationServiceAdmin, qa.IntegrationServiceAdmin]
MBean operation access denied. MBean: oracle.logging:type=LogConfig,ServerName=<SERVERNAME1>Operation: setLoggerLevel(java.lang.String, java.lang.String) Detail: Access denied. Required roles: Admin, executing subject: principals=[<USERNAME>, dev.IntegrationServiceAdmin, qa.IntegrationServiceAdmin]
Access denied. Required roles: Admin, executing subject: principals=[<USERNAME>, dev.IntegrationServiceAdmin, qa.IntegrationServiceAdmin]

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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