Unable To Change To New Layout To View Activities

(Doc ID 2252537.1)

Last updated on JUNE 12, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.5.0 to 16.2.6.0 [Release 16.2]
Information in this document applies to any platform.

Symptoms

Activity view stalls when loading, error in web access log:
 

ERROR
-----------------------
ActivitiesApplet: com.primavera.pvapplets.activities.ActivitiesApplet @P6-<user computer name>[<user IP address>] Failed starting the Activities Applet:

java.lang.reflect.UndeclaredThrowableException
  at com.primavera.bo.remotable.qproxy.RemoteRequest.loadData(Unknown Source)
  at com.primavera.pvapplets.gantt.GanttContainer.loadDataStore(Unknown Source)
  at com.primavera.pvapplets.activities.ActivitiesContainer.loadDataStore(Unknown Source)
  at com.primavera.pvapplets.gantt.GanttContainer.loadData(Unknown Source)
  at com.primavera.pvapplets.gantt.ToolbarGanttContainer.loadData(Unknown Source)
  at com.primavera.pvapplets.gantt.ToolbarGanttContainer.reloadDataAndReinitGUI(Unknown Source)
  at com.primavera.pvapplets.activities.ActivitiesContainer.reloadDataAndReinitGUI(Unknown Source)
  at com.primavera.pvapplets.gantt.ToolbarGanttContainer.reloadData(Unknown Source)
  at com.primavera.pvapplets.activities.ActivitiesContainer.reloadData(Unknown Source)
  at com.primavera.pvapplets.gantt.GanttContainer.initialize(Unknown Source)
  at com.primavera.pvapplets.activities.ActivitiesContainer.(Unknown Source)
  at com.primavera.pvapplets.activities.ActivitiesApplet.start(Unknown Source)
  at com.sun.deploy.uitoolkit.impl.awt.AWTAppletAdapter.start(Unknown Source)
  at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
  at java.lang.Thread.run(Unknown Source)
  Caused by: java.io.IOException: Server returned HTTP response code: 504 for URL: <cloud URL>
  at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)
  at sun.net.www.protocol.http.HttpURLConnection.access$200(Unknown Source)
  at sun.net.www.protocol.http.HttpURLConnection$9.run(Unknown Source)
  at sun.net.www.protocol.http.HttpURLConnection$9.run(Unknown Source)
  at java.security.AccessController.doPrivileged(Native Method)
  at java.security.AccessController.doPrivilegedWithCombiner(Unknown Source)
  at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
  at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
  at com.primavera.infr.q.zippedhttpq.ZippedHttpQProxyObject.dequeue(Unknown Source)
  at com.primavera.infr.q.AbstractQProxyObject.executeStaticMethod(Unknown Source)
  ... 15 more


Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms