Unable to Import MSP XML When No Templates Exist. (Doc ID 2252607.1)

Last updated on MAY 02, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When Importing an MSP XML file, there is no way to select an Import Template as the drop down does not work when no Templates exist. Also, cannot access Manage Templates to add a Template. This prevents the Import from occurring.

EXPECTED BEHAVIOR
-----------------------
Expect to be able to select an XML Import Template via the drop down or create one.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into P6 Web.
2. Attempt to Import an MSP XML.
3. Will not be able to edit the Import Template or create a new one.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms